Introduction
At Cheap Angleris Store, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges policy. Please review the information below to understand our process and requirements.
Return & Exchange Process
To initiate a return or exchange, please follow these steps:
- Contact Us: Email us at [email protected] within 15 days of receiving your order. Include your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange.
- Receive Instructions: Our customer service team will provide you with detailed instructions on how to return the item(s), including the return address and any necessary forms.
- Package the Item(s): Securely package the item(s) in their original packaging, including all accessories and documentation. Include a copy of your order confirmation or packing slip.
- Ship the Item(s): Send the package to the provided return address using a trackable shipping method. We recommend using a carrier that provides tracking and insurance.
- Receive Confirmation: Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your return or exchange. If approved, we will process your refund or ship the exchanged item(s).
Return & Exchange Request Template
Use the template below to request a return or exchange:
Return/Exchange Request
Refund Process
Once your return is approved, your refund will be processed within 5-7 business days. The refund will be issued to the original payment method used during the purchase. Please note that shipping fees are non-refundable.
Non-Returnable Items
Due to the nature of certain products, the following items are non-returnable:
- Hard Baits: These items are considered consumable and cannot be returned once used.
- Soft Baits: Similar to hard baits, soft baits are also consumable and cannot be returned once used.
Contact Us
If you have any questions or need further assistance, please contact us at:
Email: [email protected]
Address: 4231 Dye Street, Mesa, US 85225